Yeah, they've probably got a ton of support requests. They are also probably way more panicked than we are about what's going to happen to the Russian internet/tech economy in coming days and also dealing with like, censorship requests from the FSB about literally everyone on the Russian-language site and whether they're all going to Siberia just for owning LJ and/or getting their yachts confiscated, so I really don't blame them if Anglo fandom panicking yet again isn't their top concern rn.